Shipping Locations:
Shipping is currently only available within Canada from this site.
For USA orders, please visit The Happy Bear Company on Etsy Marketplace.

Processing Time:
Please allow 1-2 business days for items that are ready to ship.
Please allow up to 3-5 business days for made-to-order items.

Shipping Method:
Estimated delivery time is 1-8 business days after the oder is dispatched.

Default Orders vs. Gifts:
By default, all orders ship with a packing slip that includes important order information as well as price breakdown. If you would like to ship the order as a gift, without pricing details, please send a message as soon as possible including the order number. Please confirm the recipient's name and address. A gift message may also be provided by the buyer to be include in the shipment. Note that items are presented in a way that is appropriate for gift giving.

Returns & Exchanges:
No Returns or Exchanges.
Buyer can contact seller about any issues with an order

Plastic-Free Shipping:
Orders are shipped using quality recyclable paper, tape and cardboard shipping products.